Management Team

 

Chuck Sanders, CEO / President

"With Urban Settlement, you will benefit by working with a preferred, Tier 1, high scorecard vendor, who is committed to your success."

Charles Sanders
Chief Executive Officer

 

Elisa Sanders, Co-Founder

"Our experts have diverse, in-depth backgrounds in the real estate and mortgage industries and are knowledgeable and experienced in a variety of markets and types of real estate transactions.”

Elisa Sanders
Co-Founder

   

Jim Smith, Executive Vice President

“Urban Settlement Services champions families to help them purchase the homes they desire, and just as importantly, keep them in those homes.”

Jim Smith
President

Gloria Potter, Special Projects Manager

"Urban Settlement’s technology, combined with our solutions management, enables us to provide unsurpassed quality and product delivery.”

Gloria Potter
Chief Operating Officer, Title Operations

   

 

“Our goal, with every order, is to do right by our customer and their consumer. We understand the need to handle each transaction with speed, quality and integrity.”

Michael Lash

Chief Operating Officer, Home Retention

Jim Overton, Chief Financial Officer

“Partnering with Urban Settlement helps your company reach its diversity spending goals, while opening doors to new markets.”


Jim Overton
Chief Financial Officer

   

Michael Bailin, SVP Sales and Marketing

“Urban Settlement’s advocacy of the consumer and homeownership in America takes our commitment to our customers light years beyond any other settlement services provider.”

Michael Bailin

SVP Sales and Marketing

 

"Service to our lender partners is number one. We support our lenders by promoting a culture of borrower advocacy. Because we know, that when the borrower is pleased, the client is pleased."

Lenny Springs
SVP Sales

   

 

"Urban Settlement provides lenders with excellent programs supporting homeownership. We also support vendors and other partner businesses in communities throughout the U.S. It's great to be able to make such an impact on people throughout the nation."

John Bettis
SVP Communications/Marketing

Thomas Lewis Jr. - SVP New Business Development

"Through the past several years, Urban has proven itself to be a strong, Tier-1 service provider for the nation's top lenders. We're focused on what borrowers and lenders need, and we deliver on our promise to support American homeownership each and every single day."

Thomas Lewis Jr.
SVP New Business Development

   

Gary Sanders, Executive Vice President of Appraisal Operations

“We provide a wide selection of appraisal services to suit your needs, and will also develop customized solutions tailored to your specific requests.”

Gary Sanders
Executive Vice President, Appraisal Operations

Maria Morales, Human Resources Manager

“Our company culture is built on excellence, dedication and teamwork, a group of people focused on saving people’s homes and removing debt from your bottom line.”

Maria Morales
Human Resources Manager

   

Ed Escobar, Marketing

“From new home purchase to home retention, our teams have built custom workflows, quality assurance procedures, and associate training focusing on the unique needs of each type of loan transaction.”

Ed Escobar
Title Operations

Ken Frazier, Post Closing Manager

“We work closely with our clients to define a clear business process that addresses specific needs.”

Ken Frazier

Home Retention